Patient Rights

NSW 

Health Care Complaints Commission

Level 13, 323 Castlereagh Street,
SYDNEY NSW 2000

Locked Bag 18,
STRAWBERRY HILLS NSW 2012

Phone: 1800 043 159 (Toll free) or (02) 9219 7444
Fax: (02) 9281 4585
TTY: (02) 9219 7555
Email: hccc@hccc.nsw.gov.au
Website: www.hccc.nsw.gov.au

 A short film detailing how the HCCC handles complaint can be found by clicking here.

New South Wales Medical Board

PO Box 104
GLADESVILLE NSW 2111

Phone: (02) 9879 2200
Fax: (02) 9816 5307
Email: nswmb@nswmb.org.au

VICTORIA

Health Services Commissioner

30th Floor, 570 Bourke Street
MELBOURNE VIC 3000

Phone: 1 800 136 066 (Toll free in regional Victoria) or (03) 8601 5200
TTY: 1300 550 275
Fax: (03) 8601 5219
Email: hsc@dhs.vic.gov.au
Website: www.health.vic.gov.au

Medical Practitioners Board of Victoria

GPO Box 773
MELBOURNE VIC 3001

Phone: (03) 9655 0500
Fax: (03) 9655 0580
Email: info@medicalboardvic.org.au

ACT

ACT Community Health and Health Services Complaints Commissioner

Level 4, 12 Moore Street
GPO Box 158
CANBERRA CITY ACT 2601
Phone: (02) 6205 2222
Fax: (02) 6207 1034
TTY: (02) 6205 0525
Email: human.rights@act.gov.au
Website: www.hrc.act.gov.au

Medical Board of the Australian Capital Territory

Ground Floor, Scala House
11 Torrens Street
BRADDON ACT 2612

Phone: (02) 6205 1600
Fax: (02) 6205 1602
Email: medicalboard@medicalboard.act.gov.au

QUEENSLAND

Health Quality and Complaints Commission (HQCC)

Level 18, 288 Edward St
BRISBANE Qld 4000  

Postal: GPO Box 3089 
BRISBANE QLD 4001

Phone: (07) 3120 5999
Toll free: 1800 077 308
Fax: (07) 3120 5998
Email: info@hqcc.qld.gov.au
Web: www.hqcc.qld.gov.au

Medical Board of Queensland

GPO Box 1667
BRISBANE QLD 4001

Phone: (07) 3234 0176
Fax: (07) 3225 2522
Email: registrations@medicalboard.qld.gov.au

SOUTH AUSTRALIA

Complaints against medical practitioners:

Complaints against public sector health services:

SA Ombudsman

Level 5, East Wing, 50 Grenfell Street
ADELAIDE SA 5000

Phone: (08) 8226 8699 or
1800 182 150
Fax: (08) 8226 8602
Email: ombudsman@agd.sa.gov.au Website: www.ombudsman.sa.gov.au/complaints

TASMANIA

Health Complaints Commissioner

GPO Box 960
HOBART TAS 7001

Phone: (03) 6233 6348 or
1800 001 170
Fax: (03) 6233 8966
Email: health.complaints@justice.tas.gov.au
Website: www.justice.tas.gov.au/health_complaints

Medical Council of Tasmania

PO Box 8
SOUTH HOBART TAS 7004

Phone: (03) 6233 5499
Fax: (03) 6233 7966
Email: mct@medicalcounciltas.com.au

WESTERN AUSTRALIA

Office of Health Review

Level 17, St Martins Tower
44 St Goerges Terrace
PERTH WA 6000

GPO Box B61
PERTH WA 6838

Phone: 1800 813 583 or
(08) 9323 0600
Fax: (08) 9221 3675
Website: www.healthreview.wa.gov.au

Medical Board of Western Australia

PO Box 1437
SUBIACO WA 6904

Phone: (08) 6380 3500
Fax: (08) 9321 1744
Email: info@wa.medicalboard.com.au

NORTHERN TERRITORY

12th Floor, NT House
22 Mitchell Street
DARWIN NT 0800

GPO Box 1344
DARWIN NT 0801

Phone: 1800 806 380
Fax: (08) 8999 1828
Email: hcscc.omb@nt.gov.au
Website: http://www.nt.gov.au/omb_hcscc/hcscc/index.htm

Medical Board of Northern Territory

GPO Box 4221
DARWIN NT 0801

Phone: (08) 8999 4157
Fax: (08) 8999 4196